Service

Customer first, service first

Aonew Electric Vehicle has always adhered to customer demands centered, focuses on providing consumers with safe, comfortable, high-quality and environment-friendly personal electric traffic tools and honest, sincere, efficient and leading brand service experience, and devotes itself to establishing equal, mutual-beneficial, respectful and faithful cooperative relationships with partners. 

We have profound insights into customer demands and the industry trend, initiatively put forward the innovative commitment of “green light-type service”, provide consumers, customers and partners with “no-barrier” one-stop efficient and innovative service experience cordially, sincerely and friendly, create values for customers, take our social responsibilities and promote healthy development of the industry service system to win the trust of customers and the public. 

Premium products are the basis of winning the trust of the market. High-quality service is the key to satisfying every consumer. Aonew Electric Vehicle provides users with fast, convenient and efficient services.


奥牛科技

Maintenance is provided for free within one year after purchase

We will provide you for free with five times of 20 five-star auto maintenance items with a total value of RMB 500 within one year after you purchase our vehicle. 

Nationwide quality assurance

There are more than 100 service outlets throughout China. Each outlet can provide you with professional, fast and convenient services. Claim settlement is provided in some regions. Please see the notice for details. 

Original accessories are guaranteed

We provide original accessories to support the quality reliability and safety as well as the “three guarantees”. All the service outlets can provide original accessories. The price is transparent. You can be assured. 

We provide door-to-door services for free within one year

By receiving one call or WeChat message, we will provide you timely and fast door-to-door services within one year after your purchase (in the case of failing to drive).